The event date and price are provisional and subject to confirmation, refund for any overpayment or a supplemental payment for any deficiency.
2019 Shanghai Rolex Masters Tickets
Published: 00:45 Jul 20, 2019
Please can the tickets be emailed to me as I live in the UK.
Hi, we can send the tickets to UK.
Published: 22:33 Jul 19, 2019
I already booked and paid a ticket for October 9th. If the ticket price has changed, do I have to make a reservation again?
Hi, please log into the user center, find your order then pay.
Published: 15:51 Jul 18, 2019
I want to book A+ on 12/10 but the reservation shows paused, does it means no more ticket available?
Hi, please follow that, may be available later.
Published: 10:06 Jul 18, 2019
Hi, i understand that i cannot assign seat myself, does that mean you guys going to assign seat for usor is it first come first served?
Hi, is it first come first served.
Published: 21:21 Jul 17, 2019
How about 8th October ? Is the 1 ticket for day and night?
Hi, you need both night ticket and day ticket for a whole day.
Published: 14:08 Jul 17, 2019
Hi. Do we have to bought tickets separately for day session and separately for night session? I have bought the tickets few weeks back and at that time there was no bifurcation given.
Hi, you need two tickets for the whole day's matches.
Published: 19:52 Jul 16, 2019
I purchased A+2 tickets for Oct. 11 and paid online at that time.But I checked changing of ticket type and price today through this site.Do I need to reorder?I would like to know what can I do?Will you inform to me about that by e-mail?
Hi, we'll send notice by e-mail.
Published: 08:44 Jul 11, 2019
I would like to buy tickets but now the ticket status is paused. When will the ticketbox be opened?
Hi, you may come back till the price confirmed finally.
Published: 12:44 Jul 10, 2019
I would like to book 06 tickets on 12 and 13, October, 2019 but the status of Booking tickets is Paused . How can I book tickets ?
Hi, now it's ready for booking.
Published: 11:44 Jul 01, 2019
Hi, i want to book 4 tickets on 10/6 ~ 9. When will the ticket reservation open again?Please let me know how to book tickets.
Hi, please come back in August.
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I want to pick up the tickets in your office, but where is your office?
Hi, here is our office address: Room 2101, Xuhui Commercial Mansion, No 168 Yude Road, Xuhui District, also you can find this at the bottom of the web site. Thanks for your trust.
Dear All,in April I bought the tickets on your website and my Bank sent me a confirmation that the order is fully paid and money debited from my account.on the website, in my account also had information confirming my order and that a ticket I can print a few weeks before the tournament.today I checked the information on the website and I was unpleasantly surprised that my order is still waiting payment, but I already paid!Please confirm that my tickets are purchased?And how can I get a ticket? will it be enough to get a ticket by email and print it?Thank you in advance,
Hi, please send the copy of the payment receipt to firstname.lastname@example.org, so that we can check for you.
Hello, I has placed my ticket order on Saturday, order number 181007****3 ; email **@yahoo.com, however I have not gotten an email for confirmation of the order.can you please check the order and send email confirmation. Once I get that I will call up my hotel and hopefully you can ship tickets to them.
Hi, you will get an email notice for pick up before October 12.
What are the dates for the 2015 shanghai masters tournament? You have tickets for sale Oct. 4-Oct. 11.The ATP calendar gives date of tournamant Oct. 12-Oct 18.
Hi, this date is not final, maybe changed after. Now the tickets are for pre-order.
I ordered tickets on 9/15/15.I have not yet received them.Emails get returned and no one I call in Shanghai speaks enlist.Can someone please email me at **@aol.com so I can make arrangements for my tickets before I come to Shanghai?
Hi, we checked your order, one received and one returning to Shanghai. If we received the returned package, we'll let you know and you can pick up in Shanghai.
Hi, I bought the ticket today , when I expect receive it?
Hi, it will be shipped after Oct 7.
Event Address: Qizhong Tennis Center, 5500 Yuanjiang Road, Minhang District, Shanghai
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Shanghai Rolex Masters ATP1000
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