Q: Dear All,in April I bought the tickets on your website and my Bank sent me a confirmation that the order is fully paid and money debited from my account.on the website, in my account also had information confirming my order and that a ticket I can print a few weeks before the tournament.today I checked the information on the website and I was unpleasantly surprised that my order is still waiting payment, but I already paid!Please confirm that my tickets are purchased?And how can I get a ticket? will it be enough to get a ticket by email and print it?Thank you in advance,
A: Hi, please send the copy of the payment receipt to email@example.com, so that we can check for you.
Published: 15:47 Oct 11, 2019By 香港电讯盈科有限公司(220.241.226.*)