2019 Shanghai Rolex Masters: Oct 5 to Oct 13

Ticket Hotline


more»Booking Questions
QAre you able to deliver tickets to my hotel (Hilton Garden Inn Shanghai Hongqiao)? I have tickets for the semis and the finals.
AHi, please send email to us, if deliver today, you will get them next day.
QHello I had send you some earlier messages WRT to my order # 181007****3. Instead of picking up the ticket on the day of the match i.e.October 14th, I can have one of my friend come over to your office on Saturday 13th and pickup the tickets for me. What do you need to see to hand him my tickets?
AHi, we will send you an email notice for picking up, you can let him print it and bring it to our office.
QHello, I has placed my ticket order on Saturday, order number 181007****3 ; email **@yahoo.com, however I have not gotten an email for confirmation of the order.can you please check the order and send email confirmation. Once I get that I will call up my hotel and hopefully you can ship tickets to them.
AHi, you will get an email notice for pick up before October 12.
Qhello confirming the time for the finals match on October 14th?Is is " Double final at 13:00 on Oct 14; Single final at 16:30."
AHi, the schedule for October 14th will be confirmed till the match finished on October 13th.
QHello, one more question. I will be arriving in Shanghai on Oct 13 late night. Is it possible to have my ticket delivered to my hotel in Shanghai so that I do not have to come to your office and pick it on October 14th morning?
AHi, please send your hotel's address to our email box: service@atp1000.com, and let us know your order number.