Q: Hello, I just purchased tickets for October 2019 (order number 190210****4) and paid online, but didn't receive a confirmation. Could you confirm that my tickets are booked? We will be in Shanghai on Oct 7th, 2019, Is it ok to pick the tickets at your office then? Thank you
A: Hi, the tickets will be released after July, you can always log into the user center to view your order.